Beyond Chat: How AI Design Patterns Are Reshaping Financial UX

After years of designing interfaces for healthcare platforms and fintech systems, I’ve been watching the evolution of AI interfaces with particular interest. The shift away from text-heavy chat interfaces toward more intuitive, task-oriented designs mirrors everything I’ve learned about creating trust in financial applications.The traditional chatbot approach has never worked well for financial decision-making. When […]

When Your Website Crashes at 2 AM: Tales from the Digital Trenches

You know that moment when a client calls you panicking because their website crashed during their biggest sales week? Or when a healthcare team can’t figure out why their new system is confusing patients? I’ve been in those trenches more times than I can count.My journey through IT hasn’t followed a typical path. One day […]