Designing tools that make life easier, from healthcare to finance. Here’s what I’ve been working on.

Confidential Healthcare Platform

This project is protected by an NDA, and I am unable to share detailed visuals or specific client information. However, I am happy to discuss my role, design impact, and UX process in more detail.

  • Project Type B2B Enterprise SaaS, Healthcare UX, AI-Driven Platform, Multi-User System Design, UX Research & Strategy, Location-Based Experience
  • My Role Lead UX Designer
  • Tools Used InVision, Figma, Adobe XD, Sketch, Analytics Tools
  • Duration Feb 2015 – Apr 2022
  • Company NDA Protected Confidential
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Confidentiality Note:

This project is protected by an NDA, and I am unable to share detailed visuals or specific client information. However, I am happy to discuss my role, design impact, and UX process in more detail.

The Challenge

To build an AI-powered healthcare platform from scratch that enables enterprise clients to provide employees with easy access to medical services, real-time provider search, and secure authentication features.

The Goal

✔ Create an intuitive multi-user platform that supports enterprise clients, medical professionals, and patients.
✔ Drive adoption and increase platform engagement by improving accessibility and security.
✔ Develop scalable design solutions that could support millions of users across different locations.

UX Process: My Approach

Research & User Insights
  • Conducted stakeholder interviews, usability research, and competitive analysis to define user needs.
  • Mapped customer journeys and service blueprints to optimize workflows and minimize friction.
Wireframing & Prototyping
  • Created low-fidelity wireframes to explore navigation and task flows.
  • Developed high-fidelity interactive prototypes for usability testing and stakeholder validation.
Design & Development:
  • Designed custom online portals with QR authentication, real-time provider search, and personalized dashboards for different user roles.
  • Ensured accessibility compliance (WCAG 2.1) and mobile responsiveness to support all devices.
Usability Testing & Iterations
  • Conducted A/B testing and analytics reviews to measure engagement and refine the UX.
  • Implemented data-driven design enhancements, improving task completion rates and usability scores.

Impact & Key Results

✔ Acquired major enterprise clients, leading to a 200% revenue increase within six months.
✔ Enabled 1M+ provider searches, improving patient access to healthcare services.
✔ Reduced search and appointment booking time by 40%, streamlining user workflows.
✔ Successfully built a scalable design system, allowing future feature expansion.